At THIEM, we empower financial institutions across Southeast Asia with robust, future-ready banking technology. As a trusted partner in Oracle FLEXCUBE Core Banking, we offer a full spectrum of services tailored to meet the evolving needs of banks and financial enterprises.
Implementation Services
We guide banks through the full implementation lifecycle—from strategic planning and business analysis to system deployment and user training. Our approach emphasizes:
- Localization & regulatory compliance
- Data migration & validation
- Accelerated go-live strategies
- End-user enablement and testing
We ensure a smooth, scalable, and risk-managed transformation whether it’s a greenfield rollout or legacy replacement.
Customizations & Integrations
Because no two banks are alike, we provide:
- Functional enhancements tailored to local products and workflows
- Custom reports, forms, and dashboards
- Seamless integration with national systems (e.g. CIC, BOL, payment gateways)
- API development for mobile banking, eKYC, and omnichannel systems
Our team blends technical precision with deep domain insight to deliver solutions that fit your institution.
Managed Services
We help your IT teams stay lean and focused while we handle:
- System monitoring & performance tuning
- Version upgrades & patch management
- Backup & disaster recovery routines
- Security audits & SLA tracking
Whether hosted on-premises or on cloud infrastructure, we ensure FLEXCUBE runs reliably and securely.
Support Services
Our support doesn’t end with go-live. We offer:
- 24/7 helpdesk & troubleshooting
- Issue triaging and root cause analysis
- Change request management
- User assistance and technical documentation
Our multilingual team speaks your business language and responds swiftly to urgent needs.
Regional Presence, Global Standards
With successful deployments in Vietnam, Laos, and Cambodia, and expansion into Myanmar and beyond, THIEM brings:
- Regional compliance expertise
- Cultural and language fluency
- Global banking standards and best practices